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FAQ

General

What alternatives do I have when I am unhappy with the finished product?

With USessay.net the satisfaction of our customers is our main goal. If dissatisfied with the work done, contact our support team within 7 delivery days. The support team will inform your assigned writer about the revision request.

How do I obtain a written product from USessay.net?

The process begins from the moment you visit our website USessay.net. Once access to the website is granted, several contact options are made available to you. Once the order form is filled, and payment with all the mandatory information is done, the support team will assign the relevant professional writers to work on your order. You will receive a link to clarify your contact information. The final product will be sent via your USessay.net personal account or email. You have 48 hours to review your academic work, and request for revisions.

What academic fields are the USessay.net professional writers qualified in?

Our USessay.net team contains academic professionals from various academic fields of study within the American and British systems and study institutions. We are continuously adding members to our academic workforce. Our professional writers can cover topic fields in Bachelors’, Masters’ and PhD doctorate degrees. Our support team will assign the perfect writers to handle your products within the hour.

What differentiates USessay.net from other writing services?

We are part of a large writing industry consisting of various writing companies. Our writers speak English fluently and they have degrees from recognized universities. When hiring our freelance writers, they must submit their credentials with original written samples as proof. Our Quality Assurance Department will review your paper for plagiarism through our efficient plagiarism checker prior to delivering to the clients. USessay.net completely deletes the finished product from its database once the client approves it.

What is the payment process?

Once your order is accepted, we will charge the cost to the credit card you have provided USessay.net with. Other payment processes include PayPal, and bank account transfers. The payments are processed through a secure third-party.

What options do I have when my product is delivered late?

This rarely occurs with USessay.net, but it can happen sometimes due to various situations. The writer could be ill, or be involved in an accident, or other personal emergencies that are beyond their and our control. We assure you that 99% of the orders are delivered on or before the submission deadline you have set up. In the case where USessay.net has missed a deadline, the Customer may request for a refund in accordance to our refund policy published on our website.

Do I have to inform my academic institution that I am using USessay.net writing services?

The bark lies with you in this regard. You can choose not to tell them. USessay.net does not reveal its clients’ names or other personal information. Your orders will not be traced back to our website.

How does USessay.net handle plagiarism?

USessay.net writers are contractually bound to produce original products from scratch. We have the most efficient plagiarism-scan software which checks every single piece of assignment before its sent back to the customer. We can also send you the plagiarism report upon request.

How is my identity and ordered products protected?

When you make an order, your personal data is encrypted and your identity is represented by use of a code. No third parties will have proof that you used USessay.net services, unless you choose to reveal it yourself. Once you receive and accept the final paper, the document is deleted from the system. The papers will not be re-distributed or sold. It becomes the property of a customer.

How do you vet your professional writers? How do you determine their qualifications and professionalism?

The USessay.net website has a rigorous process of selecting its professional writers. The applicants submit their credentials, and their CV which provide their academic and professional background, and also experience. An applicant is also taken through a writing experience, and the finished product is reviewed immediately by our Quality Assurance Team.  

Will I communicate with my writer?

USessay.net encourages direct communication between our professional writers and the clients. It is part of our transparency policy. The website has communication channels such as chats, emails, and telephone numbers. Generally, we prefer to keep the identities of our clients anonymous throughout the process.

Are the USessay.net professional writers Native English Speakers?

Absolutely! All our academic writers are from English speaking countries like the U.S., Australia, Canada, U.K., and the Western Europe occasionally. We employ other freelance writers from other countries around the world as well. You can request for a writer from one of the stated countries above.

How will my writer communicate with me regarding my order and instructions?

Your assigned writer will contact you through your email as soon as they receive your order so that they can discuss your instructions with you.

What is the revision process of my order?

Contact our Support Team with your revision instructions and USessay.net will take care of the matter immediately.

How is my order delivered?

Once your paper is completed, edited and corrected by our Quality Assurance Department, we will upload it to your USessay.net personal account. An email notification will also be sent to inform you that your paper is ready.

Does using your service qualify as a plagiarism crime?

No, it does not. Plagiarism means that one has used the work of a published author or source, and treated it as their own work without recognizing the author or source. Our products are completely 100% original, and you have sole ownership of it.

Is it legal to use your services in this country?

Yes, it is legal! We are registered as a U.S corporation.  This means that we have conformed to the legal laws of the country. You have the legal right to purchase any of our products.